Introduction
Welcome to Zac Chen Real Estate Service ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details.
• Property Information: Details about properties you are interested in buying, selling, or renting.
• Financial Information: Information related to your financial situation, such as mortgage pre-approval details.
• Usage Information: Information about how you use our website and services, including IP address, browser type, and browsing behavior.
• Communication Records: Records of your communications with us, including emails, phone calls, and messages.

2. How We Use Your Information
We use the information we collect for the following purposes:

• Service Delivery: To provide and improve our real estate services, including property listings, consultations, and transactions.
• Communication: To respond to your inquiries, provide updates, and send promotional materials related to our services.
• Personalization: To tailor our services to your preferences and needs.
• Analytics: To analyze website usage and improve our online presence and services.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information
We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as IT support, marketing, and financial services.
• Business Partners: Trusted partners involved in real estate transactions, such as mortgage brokers and legal professionals.
• Legal Authorities: When required by law or to protect our rights, we may disclose your information to regulatory authorities or law enforcement agencies.
• Consent: With your consent, we may share your information for other purposes not listed here.

4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights
You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Contact Us